Thursday, October 8, 2009

Who owns your free online account?

Answer: not you.
a federal judge has ordered Google to deactivate the email account of a user who was mistakenly sent confidential financial information by a bank.
Try to follow the logic: a bank accidentally sent out confidential data, so the random person that happened to receive it is punished. Since that person doesn't pay anything for the account, he has few rights in the matter.

The problem of account ownership will only grow.

Facebook user recently revolted over changes in content ownership. But the problem still exists: some people get kicked off and have their accounts closed on them, while others try to get off but can't get their accounts closed. Because Facebook owns the accounts, not the users.

Maybe you could live without Facebook, but what about things you invest serious time in? Like writing a blog everyday. Or applications you use for school or work, like Google Apps.

Scarier still: apps that have all your personal data, like mint.com. Maybe you feel comfortable with this company, you like how they do business. But what happens if they get bought?

Scariest of all: apps that have all your business data, like Amazon's S3 storage. Amazon couldn't go out of business, right? But it was only a few years ago that we thought they would never turn a profit. And only a year ago it was inconceivable that Lehman would be gone. In this case, as a paying customer, you have a few rights, but Amazon still owns the switch.

Thin, free software remains the inevitable future destination, but you might think twice about being the vanguard.

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