A couple of interesting summaries about very visible software problems.
1. Facebook algorithm to squash spam crushes real accounts. Does benefiting the vast majority justify screwing over a few outliers? Which trade-off better "serves the customer"?
2. On-line game Eve faces financial meltdown. The kicker is that, in a "Being John Malkovich" kind of irony, the real financial meltdown is causing problems for the software company that runs Eve. If money stops functioning in Eve, the game itself could suffer (who wants to be destitute in fiction as well as real life?) -- should the developers step in and fix things, as god?
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